Archive-name: autos/chrysler-faq/general/part1 Posting-Frequency: 15 Last-modified: 1996/11/11 Version: 3.60 NEW STUFF: (in this section) Contents updated Imperial list address updated CONTENTS Part 1 - Related Resources (groups, Web sites, recall/TSB info) Before You Post, Read This! The Newsgroup: charter, notes, rationale Frequently Asked Chrysler/Mopar Questions Up and Coming Part 2 What should I do... 1. ... before I post? 2. ... if I have problems with Chrysler? 3. ... if I own this car? (list of models and what to look for) Oil Filter Discussion List of All Engines Since 1966 1. Guide to V-8s List of All Body _style_s Since 1966 Part 3 Engine Codes Info from the Center for Auto Safety Classic Car Troubleshooting Reading codes without a scan tool (computer controlled, carbureted engines) Crankcase inlet air filter, 2.2/2.5 engines. Part 4 Driveability: engine idling, power, mileage, stalling Transmissions Part 5 Funny noises Oil leaks Temperature stuff Part 6 Troubleshooting (except what is covered by parts 3, 4, and 5) Related FAQs: Neon - maintained by the Neon mailing list. Troubleshooting went from being only in part 4 to being in parts 3, 4, 5, and 6 (5 and 6 were added in August 1996). ************************************************************************ DISCLAIMER: While every effort has been taken to insure the accuracy of the information in this compilation, the author and contributors take no responsibility for errors or omissions, or for damages resulting from the use of the information herein. Some of the information is opinion rather than fact. The writers and the maintainer do not claim to be authorities. Parts of the FAQ may be reproduced PROVIDED that credit is given; that it is not published in book or magazine form without the prior written permission of the maintainer; that the maintainer receives, without needing to ask, a FREE copy of the final material; and that no changes are made (except formatting) without the express permission of the maintainer (z...@ssn_link_.net = David Zatz). ************************************************************************ BEFORE POSTING WITH COMPLAINTS/QUESTIONS 1. Check the FAQ. 2. Paranoia, overposting, and thoughtless posts are common. Show off your intelligence and maturity. 3. Do not confuse the Chrysler Corp with your dealership, the zone office, or the guy who picks up the phone. 4. If you are having problems with Chrysler or your dealer, read the relevant parts of the FAQ (1,2) and the Web site. 5. The natural inclination of people who have been mistreated is to respond to many posts. However, all companies sometimes make lemons or fail to treat customers well. Try to restrain anger. ************************************************************************ - Related Resources: Chrysler-Plymouth-Dodge Central Central
http://ssn.ssn_link_.net/~zatz/cc/ * Highly recommended - lots of relevant information * _link_s to every known Mopar site * Contains repair info too lengthy for the FAQ * Also includes more information on dispute resolution Mailing Lists The Mopar Mailing List is performance/vintage orientd
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http://www.voicenet.com/~warthog/realtruck Phone Numbers 1-800-992-1997 Chrysler Customer Service 1-800-465-2001 Chrysler Canada 1-800-626-1523 free catalog of service bulletin books, owner manuals, service manuals, MasterTech newsletters, videos. 1-800-677-5782 your local 5-Star Dealer 1-800-255-9877 For adapting new vehicles for people w/disabilities. 1-800-998-1110 Neon Racing Headquarters 1-800-4ADODGE information about Dodge 1-800-PLYMOUTH information about Plymouth; Neon CD-ROM 1-810-853-7290 Mopar Performance *technical* hot line ONLY for Mopar Performance issues!!! Lambros Racing 314-725-7181 Metro Moulded Rubber 800 878 2237/612 757 0310 Chrysler Electronics (direct source for computers, etc) 205 464 1200 / 800 448 0944 Other Resources Chrysler Canada Customer Service: Chrysler Center, P.O. Box 1621 Windsor, Ontario N9A 4H6 Chrysler Corp Customer Center or Dealer Agreements Box 302, Centerline, MI 48015! Chrysler Import Deutschland GmbH Chrysler Str. 1 D- 50170 Kerpen (Germany) (02273) 957-0 Lemon-Aid Used Car Guide by Phil Edmonston The Car Book (Center for Auto Safety) Plymouth Owners Club (Plymouth & Fargo 1928-1970) 203 Main St., Cavalier, North Dakota 58220 R/T registry: write to Cliff Ramsdell or Lorraine 10 Brainard Road, Enfield, CT 06082 Forward Motion (mostly front wheel drive) is at 717-456- 6038; $5 for catalog to RR1, Box 249A, Delta PA 17314 Mopar Restos (parts), Route 1 Box 307-39. Summerville, GA 30747, (706)857-2832 Standard Catalog Of Chrysler, book, 800-258-0929 Newsgroups rec.autos.makers.chrysler rec.autos.makers.jeep+willys wiz.mopar (not popular) alt.hi-po.mopar (ask for it) alt.autos.dodge.trucks rec.autos.antique (covers other makes) rec.autos.* ************************************************************************ Get the most recently posted copy of the FAQ by sending e-mail to
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with the following message (pick one or more of the following): send /pub/usenet/rec.answers/autos/chrysler-faq/general/part1 ... (3, 4, 5) send /pub/usenet/rec.answers/autos/chrysler-faq/general/part6 send /pub/usenet/rec.answers/autos/chrysler-faq/neon The archived copy is the same as the last posted copy. ************************************************************************ Thanks to Gene Fusco for the Mopar Mailing List's FAQ; thanks also to Lloyd R. Parker, Wayne Toy, and Bohdan Bodnar. *************************CONTENTS***************************** I. CORPORATION II. CARS I. CORPORATION 1. What does CC mean? Chrysler Corporation. 2. What is Chrysler's US customer service number? 800-992-1997 3. What is Chrysler's e-mail address? They don't have one. 7. What's the deal with Chrysler still using Mitsubishi engines? Chrysler has no small V-6s. They are working on a 2.7 and 3.2 liter V-6, which will replace most current V6s. The Chrysler/MMC relationship ends by 2000. Mitsubishi currently uses the Neon 2.0 in the _base_ Eclipse. BMW was thinking of using it but used another engine instead. 8. What's the deal with Chrysler's names in Canada and elsewhere? Same names, different cars. Different names, same cars. In Australia, ALL Chryslers were Valiants, including Chargers. 9. How reliable are Consumer Reports' ratings? See the discussion at
http://ssn.ssn_link_.net/~zatz/cc/cr.html. 10. How can I get help for problems CC won't acknowledge or fix? See the discussion at
http://ssn.ssn_link_.net/~zatz/cc/trouble.html. Read the Lemon-Aid Guide (by Phil Edmonston). Keep trying the Chrysler Customer Center. Know the TSBs. Write to the Center for Auto Safety or NHTSA. 11. What's the deal with Chrysler Europe, Simca, and Talbot? Chrysler owned Simca and Rootes/Sunbeam until the late 70s, and modified the Omni for them. Peugeot bought them and sold the Omni as the Talbot Horizon. They had Simca/Sunbeam engines rather than the US versions' Peugeot/VW/Chrysler engines (Lloyd Parker) 12. Why are so many Chrysler dealers so awful? Perpetual contracts. Organizational culture. Incorrect assumptions at the corporate level. Zone officials who think all customers are whiners and all dealers are honest and competent. ******** 20. Is X good for my engine? (includes Slick50) The Toyota FAQ (Todd Haverstock) sez: Independent labs as well as engine manufacturer Briggs and Stratton have rendered a verdict that Slick 50 and similar oil treatments are useless. The Gasoline FAQ says most gasoline additives are useless. 21. Do I have a Chrysler (CC) or Mitsubishi (MMC) engine? See part 2. 22. What should my tire pressure be? (FWD) For front wheel drive, maximum pressure in the front (for handling) with normal pressure in the rear (for ride). This gave me good results with my Shadow (35/32). Different cars have different pressures; some are higher. 23. What does SOHC, SMPI, etc mean? What do I have? * DIS means distributorless ignition system. No rotor! * SOHC and DOHC refer to
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